The Care Coordinator is responsible for outbound patient calls to guide, support, and drive conversion for preventive health services.
Key Responsibilities:
- Make outbound calls to patients for engagement and service coordination.
- Sell and promote preventive health services including health check packages, follow-up tests, pharmacy services, and doctor consultations.
- Encourage patients to complete recommended screenings and follow-ups based on their health reports.
- Book appointments for consultations, health checks, and pharmacy support.
- Explain basic health report findings using easy medical terminology.
- Maintain call records, patient interactions, and conversion status in the system.
- Coordinate with internal teams to ensure smooth service delivery.
Requirements:
- Strong sales experience (mandatory), preferably in call-based sales.
- Basic understanding of medical terminology.
- Preferred qualification: Allied Health Sciences / Life Sciences graduate.
- Excellent communication, persuasion, and patient engagement skills.
- Languages: English and Hindi/Assamese/Bengali/Tamil/Odia
Interested candidate can send resume on WhatsApp (phone hidden)
📌 Hiring Care Coordinator- Sales/Inside Sales (Hyderabad)
🏢 Apollo Health Axis
📍 Hyderabad
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