Hiring International Customer Support Associates - Bhartiya City Tech Park.
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Amazon is looking for customer-focused and enthusiastic individuals to join its Customer Support team. The role involves assisting customers with their queries, resolving issues, and delivering a positive customer experience through phone, chat, or email support.
Key Responsibilities
- Handle customer queries through inbound calls.
- Assist customers with order status, delivery delays, cancellations, returns, and refunds.
- Resolve payment-related issues and provide information about products and services.
- Help customers with account-related queries and basic troubleshooting.
- Understand customer concerns and provide accurate, timely resolutions.
- Maintain a qualified and courteous approach while interacting with customers.
- Follow company policies, procedures, and quality standards.
- Escalate complex issues to the appropriate department when required.
- Maintain customer satisfaction and meet performance targets.
Eligibility Criteria
- Freshers and experienced candidates can apply.
- Good verbal and written communication skills.
- Basic computer knowledge and familiarity with internet applications.
- Strong listening and problem-solving abilities.
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📌 Hiring For Customer Support Executive - Amazon / Bhartiya City (Bengaluru)
🏢 JobShop
📍 Bengaluru
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