- Manage overall store operations and daily activities.
- Drive sales and achieve monthly/annual targets.
- Lead, motivate and manage the sales team.
- Ensure excellent customer experience.
- Monitor sales KPIs and team performance.
- Manage inventory, stock and store security.
- Ensure proper product display and visual merchandising.
- Handle customer queries and complaints.
- Conduct team briefings and product training.
- Maintain sales reports and MIS.
- Ensure adherence to company SOPs and policies.
Senior Stylist / Stylist Key Responsibilities
- Welcome and assist customers with a premium shopping experience.
- Understand customer requirements and recommend suitable jewellery.
- Explain jewellery,
diamond and Lab-Grown Diamond products.
- Achieve individual and store sales targets.
- Generate leads and follow up with customers.
- Build solid customer relationships.
- Handle customer queries and provide product information.
- Maintain product presentation and store standards.
- Update customer/CRM and sales records.
- Support store promotions and marketing activities.
- Follow company SOPs and retail processes.
Preferred Candidate Profile
- Candidates from the Lab-Grown Diamond industry only.
- Experience in jewellery/luxury retail will be preferred.
- Strong communication, customer handling and sales skills.
- Target-oriented with a customer-first approach.
📌 Store Manager and Sale's Executive (Kanpur)
🏢 Keemti Gems Jewellery Retail
📍 Kanpur
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