Tata Croma-LMS-Administrator-Mumbai (Mumbai Suburban)

Tata Croma-LMS-Administrator-Mumbai (Mumbai Suburban)

22 Oct
|
Croma
|
Mumbai Suburban

22 Oct

Croma

Mumbai Suburban

LMS Executive / LMS Administrator

Department: Learning & Development (L&D;)
Location: As per company requirement
Experience: 3-5 Years
Qualification: Graduate in any discipline

Job Overview

We are looking for a highly organized and technology-driven LMS Executive / LMS Administrator to manage and optimize our Learning Management System (LMS), preferably Enthral Tech LMS. The incumbent will be responsible for end-to-end LMS administration, learning operations, user management, content deployment, reporting & analytics, stakeholder management, and process governance.

The ideal candidate should possess strong LMS administration experience, excellent Excel skills, analytical capabilities, and the ability to coordinate effectively with multiple stakeholders to ensure a seamless digital learning experience across the organization.

Key Responsibilities

Learning Program Administration

- Manage end-to-end administration of learning programs on the LMS.
- Upload, publish, schedule, and maintain e-learning courses and learning modules.
- Create and manage training batches, learning journeys, learning paths, certifications, assessments, and recertification programs.
- Assign training programs and courses to employees as per business requirements.
- Support deployment and execution of digital learning initiatives.
- Monitor course availability and ensure timely archival or deactivation of outdated content.

LMS User Management

- Create, update, and deactivate learner accounts.
- Manage user enrollments, nominations, audience groups, and learner assignments.
- Maintain and update employee records within the LMS to ensure data accuracy.
- Resolve user access, login, navigation, and learner support queries.
- Maintain learner records and ensure data integrity across systems.

Content Management & Learning Operations

- Coordinate with internal stakeholders and external vendors for course uploads and content updates.




- Conduct quality assurance testing and validation of newly deployed learning programs.
- Support course launches and learning communication campaigns.
- Maintain LMS content repository, folder structures, and version control.
- Ensure learning content complies with organizational standards and learning requirements.

Reporting & Learning Analytics

- Generate regular training MIS, completion reports, dashboards, and learning analytics.
- Track course completion, certification status, learner participation, and compliance metrics.
- Prepare management reports and insights using LMS data and advanced Excel tools.
- Analyze learning trends and provide actionable recommendations to stakeholders.
- Support audits and business reviews through accurate reporting and training records.

Stakeholder Management

- Serve as the primary point of contact for LMS-related support and administration.
- Collaborate with HR, Learning & Development teams, business leaders, trainers, and external vendors.
- Ensure timely resolution of learner and stakeholder queries.
- Drive LMS adoption and engagement initiatives across employee groups.

Process Improvement & LMS Governance

- Identify opportunities to improve LMS processes, workflows, and user experience.
- Support LMS upgrades, UAT testing, enhancements, and new feature rollouts.
- Develop and maintain SOPs, user manuals, FAQs, and process documentation.
- Ensure compliance with learning administration standards and organizational policies.
- Participate in continuous improvement initiatives for learning operations.

Required Skills

LMS & Learning Administration





- Hands-on experience in LMS Administration and Learning Operations.
- Experience in Enthral Tech LMS preferred.
- Experience with any Learning Management System such as Cornerstone, SuccessFactors LMS, Moodle, Blackboard, Oracle Learning, Docebo, Absorb LMS, or similar platforms.

Reporting & Analytics

- Strong MIS reporting and dashboard preparation skills.
- Expertise in training compliance tracking and learning analytics.
- Experience in data management and reporting.

Advanced Excel Skills

- Pivot Tables
- VLOOKUP / XLOOKUP
- Conditional Formatting
- Data Validation
- Dashboards and Reporting
- Data Analysis and Reconciliation

Other Technical Skills

- MS Excel
- MS Office Suite
- Learning Analytics
- Content Management
- LMS Configuration & Administration
- Data Management
- Process Documentation

Behavioral Competencies

- Strong stakeholder management and relationship-building skills.
- Excellent verbal and written communication.
- High attention to detail and data accuracy.
- Strong analytical and problem-solving abilities.
- Ability to manage multiple priorities and deadlines.
- Customer-focused and service-oriented mindset.
- Strong planning, coordination, and execution skills.
- Ability to work independently and collaboratively.

Preferred Candidate Profile

- 3-5 years of experience in LMS Administration, Learning Operations, HR Operations, Training Coordination, or L&D; Operations.
- Experience in managing learning programs, learner administration, reporting, and learning compliance.
- Valuable understanding of Learning & Development processes and digital learning ecosystems.
- Experience in learner engagement initiatives and training compliance management.
- Prior exposure to LMS implementation, upgrades, testing, or learning technology projects will be an advantage.

Educational Qualification

- Graduate in any discipline.
- share your resume on [email protected]

📌 Tata Croma-LMS-Administrator-Mumbai (Mumbai Suburban)
🏢 Croma
📍 Mumbai Suburban

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