22 Oct
|
Wissend Consultancy Services
|
Chennai
22 Oct
Wissend Consultancy Services
Chennai
Key Responsibilities
1. Website Error Monitoring and Resolution
- Monitor website errors, automated alerts, and performance reports to identify issues affecting user experience.
- Analyze 404 errors and investigate user behavior leading to these errors.
- Identify the source of broken links, including internal navigation, external websites, and campaign links.
- Coordinate with relevant development and content teams to resolve broken links and implement appropriate URL redirects.
- Track reported issues through to resolution and maintain documentation of fixes.
2. Website Performance Management
- Monitor website performance and identify pages with degraded Core Web Vitals, including Largest Contentful Paint (LCP), Cumulative Layout Shift (CLS), and Interaction to Next Paint (INP).
- Analyze performance reports and identify issues affecting website usability, speed, and search engine visibility.
- Prioritize issues based on page traffic, user impact, and business importance.
- Identify whether issues originate from technical components, website content, HTML, or CMS configurations.
- Coordinate with the relevant teams to ensure timely resolution.
3. Issue Tracking and Validation
- Create clear and actionable tickets for technical, development, and content-related issues.
- Coordinate with internal IT, development, and content management teams to drive issue resolution.
- Track ticket status, follow up on pending actions, and escalate delays when required.
- Re-audit affected pages after fixes are implemented to verify that issues have been resolved.
- Maintain accurate records of identified issues, actions taken,
and resolution status.
4. Reporting and Continuous Improvement
- Prepare regular reports on website errors, performance issues, and resolution progress.
- Identify recurring issues and recommend improvements to prevent them from happening again.
- Support ongoing technical SEO and website quality improvement initiatives.
Required Skills and Qualifications
- Approximately 2 years of experience in technical SEO, website quality analysis, or a related role.
- Good understanding of HTTP status codes, 404 errors, URL redirects, and internal linking.
- Knowledge of Core Web Vitals and website performance optimization.
- Familiarity with Google Search Console and technical SEO auditing.
- Experience analyzing website issues and coordinating with development or content teams.
- Strong analytical, problem-solving, and documentation skills.
- Good written and verbal communication skills.
- Ability to manage multiple issues, prioritize tasks, and follow up until resolution.
Preferred Qualifications
- Experience working on large-scale websites or e-commerce platforms.
- Familiarity with website monitoring, session analysis, and performance reporting tools.
- Experience working with ticketing systems and cross-functional teams.
- Ability to communicate effectively with international stakeholders.
What We Are Looking For
A proactive and detail-oriented qualified who can independently monitor website issues, investigate their root causes, coordinate with the appropriate teams, and ensure that fixes are implemented and validated within agreed timelines.
📌 SEO Analyst (Chennai)
🏢 Wissend Consultancy Services
📍 Chennai