This role lead Wests sales team for a defined cluster across South India to drive growth in pharmaceutical packaging components and delivery systems. Own customer relationships, team performance, and revenue delivery while reinforcing Wests position as a trusted partner in injectable drug containment and administration.

Essential Duties and Responsibilities

Team Leadership & Capability Building

- Manage and coach a team of Account Managers/Sales Specialists.
- Drive field excellence through joint customer calls, skill development, and succession planning.
- Build a high-performance, values-led culture.

Cluster Revenue & Growth Delivery

- Own cluster sales targets for West’s portfolio: vials, stoppers, seals, syringes, IV bags, and self-injection platforms.
- Expand share of wallet with existing pharma/biotech accounts and drive penetration in generics, biosimilars, and biologics.
Strategic Account Management
- Deepen relationships with C-suite, procurement, QA, R&D;, and manufacturing at top pharma accounts.
- Position West’s technical expertise, regulatory support, and supply reliability as key differentiators vs competition.

Business Development

- Develop new customer base
- Lead commercialization of recent products at existing customers like Devices and Product upgrades and combination products into cluster opportunities.

Business & Demand Planning

- Drive accurate forecasting with customers and internal supply chain.




- Work with internal stake holders for enhancing customer service in ensuring OTIF delivery and mitigate supply risks.

Education

- B.E/B.Pharm , MSc + MBA preferred. Life sciences/engineering background

Work Experience

- Experience: 10-15 years in B2B pharma sales, with 4+ years leading sales teams. Prior experience in packaging, devices, or drug delivery systems preferred.
- Exposure: Must have managed large pharma accounts in India. Experience with injectable manufacturers, biosimilars, and CMO’s.
- Skills: Key account management, technical selling, negotiation, P&L; mindset, people leadership.

Preferred Knowledge, Skills and Abilities

- Customer-Centric Selling: Ability to sell value, not just components. Understand drug product packaging interaction.
- Technical Acumen: Understand customer requirements , technical topics like extractables/ leachables , container closure integrity, and regulatory filings
- Leadership: Coach teams to elevate from transactional to technical selling.
- Collaboration: Work with Global Account Managers, Technical Customer Support, and Product Managers.

Travel Requirements

50% or more: More than 130 business days per year

Additional Requirements

- Must be able to work in a sedentary work environment.
- Must be able to communicate effectively, speak in front of groups, express & exchange ideas and understand direction.
- Maintain the ability to work well with others in a variety of situations.
- Able to multi-task, work under time constraints, problem solve, and prioritize.
- Able to learn and apply new information or new skill

📌 Cluster Lead-South India (Hyderabad)
🏢 West Pharmaceutical Services
📍 Hyderabad