Senior Technical Process Executive (Pune)

Senior Technical Process Executive (Pune)

22 Oct
|
Infosys BPM
|
Pune

22 Oct

Infosys BPM

Pune

Roles & ResponsibilitiesRequirement is L1 Service Desk
Min 18 months' work experience in

- Active Directory (user creation, removal and modification, password resets, access provisioning)

- MFA reset and Azure portal activities like group access, B2B Guest Account Management

- O365 Exchange Admin access for Shared Mailbox (SMB), Distribution List (DL), Conference Room (CR), User Mailbox etc.

- BitLocker recovery and endpoint security support

Robust understanding of:

- Windows OS, Office 365, Outlook, Teams

- Active Directory & Azure AD

- Network basics (VPN, TCP/IP, DNS)

- Experience in ITSM tools (ServiceNow preferred)
Educational RequirementGraduate
Service LineBPO Service Line

📌 Senior Technical Process Executive (Pune)
🏢 Infosys BPM
📍 Pune

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