About BinQle
BinQle is a global delivery and execution partner supporting enterprises across the US, India, Singapore and Australia. We specialize in structured hiring, managed teams, and long-term delivery support.
Role Summary:
Lead service design projects from scoping to delivery, working independently to solve challenges and drive strategic outcomes. Collaborate across functions to influence stakeholders and deliver end-to-end user experience solutions.
What Youll Do:
- Conduct qualitative and quantitative user research and analysis
- Create ecosystem and capability maps for existing tool portfolios
- Perform heuristic evaluations of digital tools
- Set up and execute customer and user research to identify needs and pain points
- Develop user journeys, flows, and map opportunity areas
- Write use cases, scenarios, and define product features
- Define service blueprints, key service moments, and service architecture
- Facilitate cross-functional stakeholder co-creation sessions and workshops
- Create experience prototypes and support UX design using Figma
- Communicate visually and through storytelling to align teams
- Collaborate with other designers to translate concepts into tangible solutions
What We re Looking For (Must-Haves):
- 5+ years of relevant experience in service or UX/UI design
- Proficiency in Miro, Figma, Azure DevOps (for project planning), Microsoft Office Apps, and Confluence
- Experience conducting user research, journey mapping, and creating service blueprints
Positive to Have (Optional - only if mentioned):
- Experience in medical domain UI/UX
- Ability to work in complex cross-functional environments
Qualifications:
Bachelors in Interaction Design, UI/UX Design, Design Management, or Innovation Design (B.Des/M.Des candidates only)
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Design Strategist/ Service Designer (Bengaluru)
🏢 Proffer IT Consultancy
📍 Bengaluru
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