JOB DESCRIPTION

Designation/ Role: Program Manager - IT

Qualifications: Any Graduate

Skills

- Rich exposure to ITIL / Project Management practices
- Working knowledge in US healthcare environment
- Robust conceptual understanding of WAN, LAN, Info security, Hardware, Windows, Telecom, BPO/KPO legacy applications and RCM process.
- Expert in resource planning and work allocation.
- IT projects and rollout management
- Vendor / Contract management and IT procurement liaison
- Effective presentation and communication skills; written and verbal.
- PMP/PRINCE / ITIL V3 foundation certification is a Must.

Experience

10+ Years of experience.

Job Responsibilities

- Track team productivity & efficiency and initiate corrective action.
- Motivate and mentor team members.
- Communicate with internal and external stakeholder.




- Conduct technical discussion with internal and external stakeholders solution selection, partner selection, PoC.
- Drive IT projects and rollouts end to end .
- Ensure and drive adoption of IT projects and solution / update rollouts
- Prepare executive reports for projects/contracts/procurement and budget.
- Control/record IT asset issuance maintain IT inventory.
- Perform end to end procurement formalities, liaison with finance department for vendor pay-outs. Tracking Warranty / AMC status for all IT assets.
- Project Management to deliver new implementations, expansions, change requests etc.
- Ensure IT security practice adherence.
- Prepare and update process documentations, ITIL practices.

📌 Program Manager - IT (Mumbai)
🏢 Infinx
📍 Mumbai