Job Summary

Job Title: Client Service Analyst

Corporate Title: Associate

Location: Ahmadabad, India

Role Description

Client Service to support trade processing, transaction management, and operational activities. The candidate will be responsible for ensuring timely and accurate execution of trade-related transactions, maintaining regulatory compliance, and supporting stakeholders across front, middle, and back-office functions.

Responsibilities

- Liaising with clients and supporting their transaction related queries
- Building relationships and operations where needed
- Ensuring adherence to internal policies and external legal/regulatory frameworks

Your key responsibilities

- Process and monitor trade transactions across various financial products.
- Ensure accurate booking, validation, and settlement of trades within agreed timelines.
- Investigate and resolve trade breaks, exceptions, and reconciliation issues.
- Coordinate with internal teams, counterparties, and clients for transaction-related queries.
- Monitor daily trade queues and ensure adherence to service level agreements (SLAs).
- Prepare and maintain trade reports, MIS, and operational dashboards.
- Support regulatory reporting and compliance requirements.
- Perform periodic reviews and quality checks to ensure data accuracy.




- Participate in process improvement initiatives and automation projects.
- Maintain proper documentation and ensure adherence to internal policies and control standards.

Your skills and experience

- Minimum qualification required is Graduation.
- Minimum Exp should be 4 to 6 years experience in Trade Operations, Treasury Operations, Banking Operations, or a related field.
- Understanding of trade lifecycle, settlements, payments, and reconciliations.
- Proficiency in MS Excel and reporting tools.
- Candidate should have excellent communication in English and well groomed.

Preferred Skills

- Knowledge of SWIFT messages, remittances, trade finance, foreign exchange, or treasury products.
- Experience with banking systems and trade processing platforms.
- Ability to manage multiple priorities in a fast-paced setting.
- High attention to detail and operational risk awareness.

Proven ability to leverage AI tools to enhance productivity, optimise workflows to solve business problems, while applying critical judgment to ensure responsible and ethical use of data and AI outputs.

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.

📌 Client Service Analyst, AS (Ahmedabad)
🏢 Deutsche Bank
📍 Ahmedabad