Role & responsibilities

- Provide day-to-day IT support to employees for laptops, desktops, printers, Wi-Fi, internet and email.
- Fix hardware and software problems, install and set up new laptops
- Keep records of all IT assets and laptop allocation to employees.
- Manage the office/plant Wi-Fi, LAN and leased line, and coordinate with internet and network service providers.
- Monitor servers and CCTV, and coordinate with vendors for repairs
- Support Gmail / Google Workspace and login issues
- Handle IT needs when an employee joins, transfers or leaves
- Prepare easy reports (asset list, repairs, replacements) in Excel.
- Manage the Scalefusion MDM agent (install, uninstall and rename) and keep track of all MDM-enrolled devices.

Preferred candidate profile

- Diploma / Degree in IT, Computer Science or Electronics
- Basic knowledge of laptop and desktop hardware (RAM, SSD/HDD, CPU), LAN, Wi-Fi, routers and switches
- Basic idea of servers, CCTV and Google Workspace
- Good troubleshooting skill and good Excel

📌 It Support Executive (Pune)
🏢 Minimac Systems
📍 Pune