- Provide end-to-end application support, ensuring optimal front-end and back-end functionality.
- Monitor, troubleshoot, and resolve live issues reported by end users in a timely manner.
- Collaborate with the software development team, internal stakeholders, and Business teams to address system gaps and implement improvements.
- Document support processes, issue resolutions, and maintain performance metrics reports.
- Ensure minimal downtime and maintain high system availability.
- Should work independently and take ownership of the tasks assigned.
Must have skills:
- SQL knowledge, problem-solving ability
The role required to work on Weekends, 6 days working with shifts based on the team requirement.
📌 Support Intern (Chennai)
🏢 Caratlane
📍 Chennai
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.