- Handle customer inquiries, resolve issues, and provide solutions via phone calls, emails, or chats.
- Provide excellent customer service by being empathetic, patient, and professional in all interactions.
- Maintain accurate records of customer interactions using CRM software to track progress and improve processes.
- Collaborate with internal teams to resolve complex issues and escalate when necessary.
Job Requirements :
- 0-4 years of experience in a BPO/call center workplace.
- Excellent communication skills for effective customer handling over the phone or through digital channels.
- Ability to work on rotational shifts including evenings, weekends, and holidays as per business requirements.
📌 Customer Support Executive (Noida)
🏢 TP
📍 Noida
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.