- Handle customer inquiries through live chat, resolving issues promptly and efficiently.
- Process customer requests, provide product information, and offer solutions to their queries.
- Maintain accurate records of all interactions with customers using our CRM system.
- Collaborate with internal teams to resolve complex issues that require escalation.
Job Requirements :
- 1-2 years of experience in an international BPO or call center environment.
- Robust understanding of the international chat process and procedures.
- Excellent communication skills for effective interaction with customers from diverse backgrounds.
📌 Chat Support Executive (Gurugram)
🏢 TP
📍 Gurugram
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