- Welcome customers, understand their lighting requirements, and recommend suitable products.
- Explain product features, specifications, pricing, and advantages of different lighting solutions, including LED lights, decorative lights, chandeliers, profile lights, and other lighting fixtures.
- Assist customers in selecting the right products based on their needs, preferences, and budget.
- Achieve daily and monthly sales targets while maintaining excellent customer service.
- Handle customer inquiries, provide quotations, and negotiate prices within company guidelines.
- Maintain product displays, ensure the showroom is neat and organized, and keep products properly labeled.
- Stay updated on new lighting products, designs, trends, and technical specifications.
- Coordinate with the inventory team to check stock availability and arrange product deliveries.
- Build strong customer relationships and follow up with customers to encourage repeat business.
- Handle customer complaints, exchanges, and after-sales service requests professionally.
- Maintain accurate sales records, prepare bills, and assist with daily store operations.
- Work collaboratively with the team to improve customer satisfaction and increase store sales.