Role & responsibilities
Location: Gurgaon
Experience: 1+ Years
Salary: Up to 6 LPA
Shift: Rotational Shifts
We are looking for customer-focused professionals with excellent communication skills and a passion for delivering outstanding customer service. If you have prior experience in customer support and enjoy resolving customer queries, this opportunity is for you!
Key Responsibilities
- Handle customer queries through calls, emails, or other communication channels.
- Provide accurate information and effective solutions to customer concerns.
- Maintain high standards of customer satisfaction and service quality.
- Resolve customer complaints professionally and within defined timelines.
- Maintain proper records of customer interactions.
- Follow company policies, quality standards, and service-level agreements (SLAs).
Candidate Requirements
- Minimum 1+ year of experience in Customer Service / Customer Support / BPO.
- Excellent verbal and written communication skills.
- Strong problem-solving and customer-handling abilities.
- Comfortable working in rotational shifts.
- Ability to work in a fast-paced, customer-oriented workplace.
Why Apply?
- Salary package up to 6 LPA.
- Opportunity to enhance your customer service skills.
- Professional work environment with career growth opportunities.
Interested candidates can share their updated CV to apply for this opportunity.
Aashna - (phone hidden) (
[email protected])
Vaibhav - (phone hidden) (
[email protected])
📌 Hiring: Customer Service Executive (Gurugram)
🏢 Manning Consulting
📍 Gurugram