- Cooperate with regional sales and local distributor; improve the satisfaction of end-user;
- Responsible for regional technical support (on-line or on-site), make sure the Maglumi system works properly, improve the satisfaction of distributor and end-user;
- Promote the reagent parameters and improve the reagent consumption per analyzer;
- Collect the Maglumi installation information, and establish relationship and follow up the reference customers;
- Give service training to local engineers and establish relationship with engineers from different distributor, keep on guiding and improving their technical skills;
- Apply reagent and spare parts for regional distributor and return the corresponding spare parts in time and follow up the complains;
- Other tasks needed from Snibe
Required Candidate profile
- More than 3 year aftersales-experience of immunoassay in IVD field. Snibe has complete training system, we can offer good training to current joinees.
- Have strong technical skills, ability to work independently and perform well under pressure;
- Able to use English as working language.