Role & responsibilities
- Managed end-to-end branch operations, ensuring smooth functioning of administration, maintenance, and daily activities.
- Led fee collection processes including tuition, transport, and dues, ensuring timely payments and revenue targets achievement.
- Planned and executed marketing activities, events, and institutional tie-ups to drive admissions growth.
- Handled parent relationships and resolved non-academic concerns and complaints with a focus on customer satisfaction.
- Supervised staff management including attendance tracking, recruitment support, training, and grievance handling.
- Coordinated with multiple departments such as accounts, logistics, procurement, academics, and corporate office.
- Monitored campus maintenance, inventory, transport operations, and vendor management for operational efficiency.
- Prepared MIS reports and analyzed data to support decision-making and improve processes.
Preferred candidate profile
Graduation /Masters Operations from tier 1/2 institute with 0-3 years of experience
• - Excellent people management skills
• ability to manage multiple stakeholders
• - Valuable written, conversational and communication skills
• - Flair for engaging with people and developing relationships and ability to work in diverse teams
• - Willingness to learn, self-motivated and capable of handling unstructured work scenarios
• - Willingness to travel within same city to the branches.
Location: Mulund Mumbai
Contact Email:
[email protected]
📌 School Executive (Mumbai)
🏢 K12 Techno Services
📍 Mumbai