Role & responsibilities
- Contact customers in the US regarding outstanding payments and overdue accounts.
- Make outbound calls to discuss pending balances and payment options.
- Negotiate suitable payment arrangements while maintaining professional communication.
- Handle customer queries, objections, and payment-related concerns effectively.
- Maintain accurate records of customer interactions and collection updates.
- Follow company policies, compliance guidelines, and quality standards.
- Achieve assigned collection targets and maximize performance-based incentives.
Preferred candidate profile
- Candidates with a minimum of 6 months of experience in US First-Party Collection.
- Robust English communication and negotiation skills.
- Good understanding of debt recovery, payment arrangements, and collection procedures.
- Ability to handle customer objections and resolve payment-related concerns professionally.
- Target-oriented individuals with a focus on collection performance and customer handling.
- Candidates with good listening, problem-solving, and interpersonal skills.
- Immediate joiners will be preferred.
Contact Details
HR Contact Person: Aditya Tiwari
Company: iEnergizer, Noida
Email:
[email protected]
Contact Number: (phone hidden)
Job Location: A-37, Sector 60, Noida, Gate No. 2
How to Apply: Interested candidates can share their updated resume via email or contact HR for further details.
📌 Walk-in || US FIRST PARTY Collection (Noida)
🏢 iEnergizer
📍 Noida