We are currently hiring for Customer Support Executives.
Note: Shining stars don't charge any fees in exchange of any job opportunities.
Location: Remote
Qualification: Graduate & Undergraduate.
Experience: Fresher & Experienced.
Salary: up to 18k -19kctc + incentives.
Requirements
1. Laptop processor should be i5 i7 or ryzen5 ryzen7
2. stable wifi connection
3. power backup
4. headset.
Roles and Responsibilities
- Provide exceptional customer support through phone calls, emails, or chats to resolve customer queries and concerns.
- Handle inbound customer calls with empathy and professionalism, addressing their needs promptly and efficiently.
- Utilize problem-solving skills to troubleshoot issues and provide effective solutions to customers.
- Maintain accurate records of all interactions with customers using CRM software or other tools.
- Collaborate with team members to achieve sales targets and improve overall performance metrics.
Interested candidates can apply and contact for further details.