Own and resolve critical customer cases that have the potential to impact customer loyalty, brand reputation, and management escalation metrics. Act as the single point of contact for customers, dealerships, and internal stakeholders to ensure timely, fair, and customer-centric resolution of complex concerns.
Legal Entity:
BMW India Pvt. Ltd.
Location:
Gurugram
Job Field:
Aftersales Customer Satisfaction & Loyalty
Job Id:
197158
Publication Date:
21.10.2026
📌 Customer Complaint Management (Gurugram)
🏢 BMW Group
📍 Gurugram
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