Position Title

IT Engineer

Purpose of the Position (Job Summary)

- Manage and maintain IT infrastructure across manufacturing plants, including enterprise networks, servers, workstations and connectivity.

- Ensure reliable, secure and high-performance IT infrastructure through effective network administration, cybersecurity, monitoring and maintenance.

- Support industrial digitalisation initiatives through robust plant IT infrastructure and connectivity.

Key Individual Accountabilities

- Deploy, configure and maintain LAN/WAN, routers, switches, firewalls, wireless access points, VPNs and network connectivity across plant and office locations.

- Manage IP addressing, VLANs, subnetting, routing, DHCP, DNS, NAT and network troubleshooting.

- Maintain servers, workstations, virtualisation platforms, backups and disaster recovery systems.

- Monitor network availability and performance; perform configuration backups, firmware upgrades, patching and preventive maintenance.

- Implement IT security controls, conduct vulnerability assessments, support security audits and respond to infrastructure-related incidents.

- Coordinate with ISPs, OEMs and system integrators for procurement, installation, commissioning, troubleshooting and maintenance.

- Maintain network diagrams, infrastructure documentation, configuration records, asset registers and service-level compliance.

- Support site-to-site connectivity and hybrid cloud networking, including VPN and secure connectivity between plants, offices and cloud environments.

Key Interactions

- Plant IT teams, site personnel and functional stakeholders.

- Digital & Analytics team and central IT infrastructure teams.

- Internet Service Providers (ISPs), OEMs, hardware vendors and system integrators.

- Cybersecurity teams and internal/external auditors.





- Cloud service providers and technology partners.

Technical & Behavioral Skills & Knowledge

- Bachelor's degree in Computer Science, Information Technology, Computer Engineering or a related discipline.

- Hands-on experience in IT infrastructure, enterprise networking and network administration, preferably in manufacturing, chemical, power or process industries.

- Strong knowledge of LAN/WAN, routing and switching, VLANs, VPNs, firewalls, TCP/IP, DHCP, DNS and network troubleshooting.

- Working knowledge of Windows/Linux servers, virtualisation, backup and disaster recovery.

- Understanding of network security, vulnerability management, patching and cybersecurity controls.

- Exposure to cloud/hybrid connectivity, industrial digitalisation and Industry 4.0 initiatives.

- Robust analytical, troubleshooting, documentation, communication and vendor-management skills.

- Certifications such as CCNA/CCNP, ITIL, firewall or cybersecurity certifications are preferred.

Key Performance Indicators

- Availability and reliability of plant IT network and infrastructure.

- Timely resolution of network and infrastructure incidents within agreed SLAs.

- Successful deployment and commissioning of network and IT infrastructure projects within agreed timelines.

- Compliance with IT security, patching, configuration backup and vulnerability remediation requirements.

- Reliability of server, backup and disaster recovery systems.

- Timely completion of infrastructure documentation and asset/configuration updates.

- Effective vendor performance and adherence to agreed service levels.

Competencies

Agile Towards Change and Innovation, PL3Builds Partnership with Stakeholders, PL3Executes Efficiently , PL3Internal customer service, Module CProcess Controls, Module CProject Management, Module BResource Management, Module CThinks Strategically and Acts Decisively, PL3

📌 Team Member IT (India)
🏢 DCM Shriram
📍 India