Industry: IT Services & Managed Service Provider (MSP) Market: United States (US Sales) Department: Sales & Business Development Job Summary We are looking for an experienced and results-driven Business Development Associate (BDA) with strong knowledge of the US IT services market and Managed Service Provider (MSP) industry. The ideal candidate will have experience in B2B sales, lead generation, prospecting, cold calling, appointment setting, and building relationships with US-based clients.

Key Responsibilities
- Generate qualified leads from the US market for IT services and MSP solutions.
- Conduct outbound cold calling, email campaigns, and LinkedIn prospecting.
- Identify decision-makers, including CIOs, CTOs, IT Directors, and business owners.
- Schedule qualified meetings and appointments for the sales team.
- Promote managed IT services, IT help desk, cloud solutions, cybersecurity, network management, and IT infrastructure support.
- Understand customer requirements and identify new business opportunities.
- Maintain accurate prospect and pipeline records in CRM systems such as Salesforce, HubSpot, or Zoho.
- Follow up with potential clients and nurture leads through the sales cycle.
- Achieve monthly KPIs for outreach, qualified leads, meetings, and sales pipeline generation.
- Coordinate with technical and sales teams to develop client-specific solutions.



Required Skills & Experience
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Experience:
2–5 years in US B2B sales, preferably IT services or MSP sales.
- Proven experience in US outbound sales and business development.
- Robust understanding of Managed Service Provider (MSP) business models.
- Experience selling IT managed services, cloud services, cybersecurity, or IT support solutions.
- Excellent English communication, negotiation, and presentation skills.
- Experience with LinkedIn Sales Navigator, Apollo, ZoomInfo, or similar prospecting tools.
- Familiarity with CRM and sales pipeline management.
- Ability to work US business hours and communicate effectively with US clients. Preferred Qualifications
- Previous experience working with US-based MSP companies.
- Understanding of recurring revenue models, managed services contracts, and service-level agreements (SLAs).
- Experience generating qualified appointments with US SMB and mid-market customers.
- Knowledge of Microsoft 365, Azure, AWS, backup and disaster recovery, and cybersecurity solutions. Performance Metrics
- Qualified leads generated
- Sales-qualified meetings booked
- Meeting attendance and conversion rates
- Sales pipeline value generated
- Monthly and quarterly sales targets You can send your resume at [email protected]

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