Position Title: Sales Coordinator – Private Hire Reports To: Head of Sales – Private Hire

Location:
Mumbai Company: The Quorum Position Overview The Sales Coordinator – Private Hire supports the day-to-day sales activities for private events and banquet bookings at The Quorum. The role focuses on managing inquiries, coordinating client interactions, maintaining accurate sales records, and providing administrative and operational support throughout the booking process. Working closely with the Assistant Sales Manager, the Sales Coordinator ensures timely follow-ups, effective internal coordination, and a seamless experience for prospective and confirmed clients.

Key Responsibilities
Sales Support & Lead Management
• Respond promptly to incoming inquiries and coordinate with the relevant team members based on client requirements.
• Follow up with prospective clients to ensure timely communication and progression of inquiries.
• Support prospecting and outreach activities as directed by the Assistant Sales Manager.
• Maintain accurate and updated records of inquiries, follow-ups, and booking status in sales trackers and CRM systems. Client Engagement & Booking Coordination
• Coordinate and assist with client site visits, ensuring the spaces are presented professionally.
• Share standard proposals, packages, and pricing information with prospective clients under the guidance of the Assistant Sales Manager.
• Coordinate client requirements, availability checks, and booking-related documentation.
• Maintain qualified and consistent communication with clients throughout the inquiry and booking process. Event Coordination Support
• Prepare event briefs, checklists, and relevant documentation for confirmed bookings.
• Coordinate with Events, F&B;,



and Operations teams to communicate event requirements and ensure accurate information sharing.
• Track booking details, client preferences, and any changes to event requirements.
• Provide on-ground coordination support during select events, as required. Internal Collaboration & Reporting
• Provide regular updates to the Head of Sales on inquiry status, pending follow-ups, and booking progress.
• Maintain and compile data for weekly and monthly sales reports.
• Coordinate with internal departments to ensure timely completion of booking-related requirements.
• Highlight client feedback, operational concerns, or recurring issues to the Assistant Sales Manager. Skills & Qualifications
• 1 to 3 years of experience in hospitality sales coordination, events, or a client-facing role.
• Good communication, interpersonal, and organisational skills.
• Ability to manage multiple inquiries and tasks with attention to detail and timely follow-through.
• Working knowledge of CRM tools, Google Sheets, email, and calendar applications.
• Bachelor's degree in Hospitality, Business, or a related field preferred.
• Prior experience in premium hospitality, events, or lifestyle venues would be an advantage. Success Metrics
• Timeliness and consistency of responses and follow-ups for assigned inquiries.
• Accuracy and completeness of CRM records and sales trackers.
• Timely preparation and coordination of proposals, booking documents, and event briefs.
• Quality of client communication and coordination during site visits and booking processes.
• Accuracy of event information shared with internal departments.
• Timely submission of sales reports and updates.
• Manager feedback on reliability, coordination, attention to detail, and follow-through. Note: This is a full-time, on-site role and may require working evenings, weekends, or holidays based on client and event requirements.

📌 Sales Coordinator (Mumbai)
🏢 Q COLLECTIVE
📍 Mumbai