? CONFIDENTIAL SEARCH | Senior Director – GCC
- India Operations Applicants must be willing to sign an NDA to initiate the role/client specific discussion.

Location:
Hyderabad, India Work Model: On-site / GCC leadership role

Experience:
15+ years Industry Preference: Staffing / Recruitment / IT Services / GCC / Shared Services Shift: US business hours / India night shift Reporting: India & US Executive Leadership About the Opportunity We are conducting a confidential search for a Senior Director – India Operations to lead a large, multi-functional India Global Capability Centre supporting a global organization. This is a high-ownership operating leadership role, suited to someone who has built, scaled, transformed or run a complex India GCC/shared-services environment and can operate comfortably across people, operations, compliance, finance, facilities and governance. The successful leader will have end-to-end accountability for ensuring that the India operation is scalable, compliant, cost-effective, safe and operationally resilient, while serving as a key partner to senior leadership across India and the US. Key Areas of Ownership The Senior Director will oversee multiple functional leaders across: HR Operations & Compliance
• Employee lifecycle
• Payroll inputs and statutory compliance
• HRIS, policies, exits and employee documentation
• Labour law and regulatory compliance HR Business Partnering & Employee Experience
• Business partnering
• Performance management
• Employee relations and grievances
• Engagement, retention and culture
• Succession and talent planning Internal Talent Acquisition
• India-wide internal hiring
• Lateral and campus recruitment
• Employer branding
• Hiring productivity, cost and quality Facilities, Administration & Security
• Workplace and infrastructure
• Vendors and service partners




• Transport and security
• Business continuity and disaster recovery
• Fire and life-safety readiness Compliance, Governance & Employee Safety
• Labour and statutory compliance
• POSH
• Night-shift compliance and safety
• Internal controls and audit readiness
• Labour-code readiness
• Employee/candidate data protection Finance & Business Operations
• India operating budgets
• Cost management
• Forecasting and variance management
• Finance operations and controls
• GST/TDS and audit coordination
• Support for new-site expansion The role also carries responsibility for building a strong operating rhythm through SLAs, SOPs, dashboards, governance mechanisms, process improvement and automation. What We Are Looking For The ideal candidate will bring: 15+ years of progressive leadership experience, including significant experience leading a multi-functional India operation or shared-services/GCC environment. Strong preference for candidates who have:
• Led an India GCC/shared-services operation of 300+ employees
• Worked in staffing, recruitment, IT services, BPO/GBS or a similar 24x7 operating environment
• Built or scaled an India operation from the ground up
• Managed multiple functional leaders rather than a single HR function
• Transitioned processes from international/global teams into India
• Operated with senior stakeholders across India and the US
• Hands-on understanding of Indian labour law and statutory compliance




• Strong experience with POSH, labour codes, audits and governance
• Managed night-shift operations and employee safety frameworks
• Worked closely with Finance/CFO leadership on budgets, cost and controls
• Led high-volume internal recruitment
• Driven automation, process transformation and operational excellence The source brief specifically calls for experience with US-to-India process transitions, documented knowledge transfer/SOPs, 24x7 operations, Indian labour compliance, finance partnership and internal TA at scale. Leadership Profile We're looking for a builder and operator, not simply a functional HR leader. You should be comfortable walking into a complex environment, establishing structure, creating accountability, fixing broken processes, developing functional leaders and establishing a predictable operating model. The role requires someone who is:
• Commercially minded
• Operationally rigorous
• Strong on governance and compliance
• Comfortable with ambiguity
• Data-driven
• Executive-facing
• Calm under pressure
• Comfortable working across US time zones
• Willing to be visible in a 24x7 operating environment Important — Confidential Search This is a confidential leadership mandate. To protect the client's identity and the sensitive nature of the assignment:
• Client identity will not be disclosed at the initial screening stage
• Compensation details will be shared only with shortlisted candidates
• Detailed business context will be shared progressively
• An NDA will be required before disclosure of confidential client information
• Candidates will be expected to maintain strict confidentiality throughout the process Please do not apply if you are unwilling to sign an NDA as part of the selection process.

📌 CONFIDENTIAL SEARCH | Senior Director – GCC (Hyderabad)
🏢 sharpatoms
📍 Hyderabad