If you’re passionate about being part of a dynamic organization that enables a Fortune 100 company with nearly $70 billion in annual sales to drive innovation and adopt new technologies that deliver business results, then Nationwide’s Technology team could be the place for you! At Nationwide®, “on your side” goes beyond just words. Our customers are at the center of everything we do and we’re looking for associates who are passionate about delivering extraordinary care.

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Specialist QA Engineer — Job Requirements

Role summary

We are seeking a Specialist QA Engineer to strengthen quality across web applications, APIs, and integrated services. The role requires hands-on API and performance testing, alongside test automation, observability practices, and CI/CD integration to help teams deliver reliable software at pace.

Required qualifications

- Demonstrated experience in software quality engineering, including designing test strategies and translating requirements into clear, risk-based test coverage.
- Strong programming experience in at least one of: Java, JavaScript, or TypeScript, with the ability to build and maintain automated test code.
- Practical experience developing browser automation with Playwright and/or Selenium; able to create maintainable, reusable tests and troubleshoot failures.
- Experience applying the Page Object Model (POM) or an equivalent page/component abstraction to organize UI automation.
- Experience with BDD-style testing and Cucumber, including writing or maintaining readable feature scenarios and step definitions.
- Experience integrating automated tests into CI/CD pipelines using GitHub and tools such as Harness; familiarity with Rancher-based environments is an advantage.
- Hands-on experience designing and executing API tests for REST and SOAP services and validating integrations, including systems built with Mule or MuleSoft; able to verify functional behavior, error handling, and end-to-end flows across dependent services.
- Hands-on experience planning and executing performance and load tests using JMeter, analyzing results, identifying bottlenecks, and communicating performance risks and findings.
- Experience with database testing, including data validation and verification of application-to-database behavior; familiarity with Oracle Database and relational and non-relational database concepts.
- Familiarity with monitoring and observability tools such as Grafana, New Relic, and Splunk (or equivalent platforms) to investigate test and production issues.
- Experience using AI prompting to support QA work, such as generating or refining test scenarios, test data ideas, and defect-analysis summaries; able to validate AI-generated output for accuracy, security, and suitability before use.
- Familiarity with Jira for managing test-related work, tracking defects, and communicating status within a delivery team.
- Experience working within Agile methodologies, collaborating with cross-functional teams through planning, refinement,



execution, and retrospectives.
- Strong defect investigation, root-cause analysis, test reporting, and communication skills; able to collaborate effectively with engineering, product, and operations teams.

Preferred qualifications

- Experience building AI agents is a plus.
- Experience supporting test automation in containerized or Kubernetes environments, including deployments managed with Rancher.
- Experience combining UI, API, integration, and performance testing in a cohesive quality strategy.
- Familiarity with test data management, mocking/stubbing, parallel test execution, and reducing flaky tests.
- Experience contributing to continuous-delivery quality gates and release-readiness decisions.

What success looks like

- Automated tests are maintainable, useful, and integrated into delivery pipelines.
- Test results provide actionable feedback, and defects are identified early with clear evidence and reproducible steps.
- Performance and observability signals are used to help teams diagnose risk and improve service reliability.

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Job Description Summary

If you’re enthusiastic about delivering secure technology solutions to support a company providing extraordinary care to its customers, then Nationwide Technology is the place for you. Nationwide's industry-leading technology workforce embraces an agile work environment and a cooperative culture to deliver outstanding solutions and results. If that sounds like something you aspire to, we want to hear from you!

As a Quality Engineer you will plan and conduct a wide range of software quality tests and analyses to ensure all application products and services meet organizational standards aligned to their quality management approach, as well as, end-user requirements. All Quality Engineers perform quality planning, quality design and execution.
You will focus on a blend of skills enabling efficient execution of risk-based testing, test automation, performance testing, test data management, test environment management, continuous integration and continuous deployment all improving speed to delivery for our business partners.

Job Description

Key Responsibilities:

- Carries out procedures to ensure all information systems products and services meet organization standards and end-user requirements.

- Analyses and reviews moderate requirements, user stories and technical work products to create the automation needed.

- Applies secure software and systems engineering practices throughout the delivery lifecycle to ensure our data and technology solutions are protected from threats and vulnerabilities.





- Plans for the proper mix of manual, automated, and exploratory testing methods.

- Uses the appropriate quality engineering tools to define test data management, test automation, security/vulnerability, performance, and regression testing needs.

- Validates test results, records and researches defects.

- Coordinates test runs and test environment calendars for all impacted applications.

- Traces requirements to tests and test results.

- Prioritizes, defines, and manages defect reporting and resolution.

- Manages defects including identifying, tracking, and providing critical thinking for resolution.

- Identifies means to be more effective and efficient in testing, without compromising quality.

- Plans for continuous integration to enable a continuous deployment pipeline.

- Executes moderate release testing and has a plan for back-out testing.

- Validates that release components are installed in the appropriate testing environment.

- Aligns with the Nationwide automated testing reference architecture.

- Complies with release management process governance and timelines throughout the release.

- Additional responsibilities may include collaboration across teams and adherence to company standards.

May perform other responsibilities as assigned.

Qualifications & Experience:

Education:
Undergraduate studies in computer science, management information systems, or a related field is preferred.

License/Certification/Designation: Technology certifications including TOSCA Automated Specialist 1 (AS1), TOSCA Automated Specialist 2 (AS2), or other related designations are preferred.

Experience:

Four or more years of related experience with software delivery or educational experience within a technology domain. Demonstrated experience in testing for agile teams including planning, test plan creation, maintenance and execution. Understanding of test automation and optimization throughout a stack and the tools to support.

Technical Skills:

- Agile Methodology

- Analytical Thinking

- Business Processes

- Business Requirements

- Computer Science

- Detail-Oriented

- Test Automation

- Test Planning

Soft Skills & Attributes:

- Strong communication and collaboration skills

- Analytical and problem-solving mindset

- Ability to work in agile and global environments

- Time management and prioritization

- Ability to problem solve and set priorities needed. Insurance/financial services industry knowledge a plus.

Additional Information:

Reporting Structure:

Reports to Technology Leader – India

Working Hours:

Aligned to India business hours with flexibility for global collaboration.

Location Flexibility:

[Hybrid/Remote/In-office] with periodic in-office collaboration.

Equal Opportunity Statement:

Nationwide is committed to diversity and inclusion. All qualified applicants will be considered without regard to race, gender, disability, religion, or other protected categories.

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📌 Specialist, Quality Engineer (Hyderabad)
🏢 Nationwide Global Services Center
📍 Hyderabad