Job Summary:
Responsible for developing and implementing training programs for restaurant teams to ensure excellent guest service, operational efficiency, food safety, and consistent brand standards across all outlets.

Key Responsibilities:
Develop training calendars and structured programs for FOH, BOH, and management teams.
Train employees on restaurant SOPs, guest handling, grooming, upselling, and service standards.
Ensure compliance with food safety, hygiene, and operational procedures.
Conduct Training Needs Analysis (TNA) and evaluate training effectiveness.
Monitor employee performance and coordinate with Operations and HR to improve service quality.
Conduct onboarding, refresher training, and skill assessments across outlets.

Experience: 8 to 12 years in restaurant training, preferably across QSR and fine-dining formats.

Key Skills: Restaurant Operations, Training & Development, SOP Implementation, Guest Experience, Food Safety, and Team Management.

📌 Training Manager Gurugram (India)
🏢 Greko Foods And Retails
📍 India