Job Summary

We are looking for a courteous, energetic and customer-focused Waiter / Steward/Captain/Assistant Manager to provide excellent dining service to guests. The candidate will be responsible for taking orders, serving food and beverages, maintaining table cleanliness, and ensuring a pleasant dining experience.

Key Responsibilities
Welcome guests warmly and assist them with seating as required.
Present menus, explain dishes, and recommend food and beverage options.
Take accurate food and beverage orders and communicate them to the kitchen.
Serve food and beverages promptly while following restaurant service standards.
Check on guests during their meals and promptly address basic requests.
Coordinate with the kitchen and captain to ensure timely service.
Set up tables, arrange cutlery, crockery, glassware and napkins.
Maintain cleanliness and hygiene in the dining area and service stations.
Follow food safety, personal hygiene and grooming standards.
Handle guest complaints politely and escalate unresolved issues to the captain.
Generate or assist with bills and ensure accurate order delivery.
Support opening,



closing and side-work activities.
Follow restaurant policies, standard operating procedures and service etiquette.

Skills & Qualifications
Minimum qualification: 10th or 12th pass; hospitality training is an advantage.
Prior restaurant, caf or hotel experience preferred; freshers may be considered.
Positive communication and interpersonal skills.
Polite, presentable and customer-oriented personality.
Ability to work in shifts, on weekends and during public holidays.
Ability to work in a quick-paced restaurant workplace.
Basic understanding of menu items, order taking and table service.

Performance Expectations
Guest satisfaction and quality of service.
Accuracy of orders and timely food delivery.
Table turnover and service efficiency.
Personal grooming, hygiene and adherence to SOPs.
Teamwork, punctuality and attendance.

Ideal Candidate: Someone who enjoys interacting with people, takes pride in hospitality and ensures every guest feels welcomed and cared for.

📌 Steward Captain/am Service Gurugram
🏢 Geet Hospitality
📍 Gurugram