Service Support Associate Bengaluru

Service Support Associate Bengaluru

21 Oct
|
All Blue Infotech
|
Bengaluru

21 Oct

All Blue Infotech

Bengaluru

Responsibilities
Perform Web application support and L2 Level analysis and defect fixes.
Execute hands-on Log Analysis, Dashboards, SOAP UI, Monitoring & Alerting.
Utilize application support tools like Kibana, Splunk, Git, Putty, Tableau, Salesforce, Jira, Azure, DBeaver, Postman, etc.
Manage incident management, onboarding, implementation, and application monitoring.
Review application error logs and maintain security, session management, and development best practices.
Collaborate with teams to ensure seamless UI, cross-browser compatibility, batch jobs, and message broker operations.

Required Candidate Profile
College or University degree in Computer Science, Engineering, Information Technology, Business Administration or another relevant field is desired.




1.6+ years experience in an operations support role in eCommerce/retail organization with knowledge of purchase orders and invoices.
Robust proficiency in DB2, Postgres, MySQL, and Linux/Unix Command Line.
Proficiency in basic/intermediate Shell Scripts and Perl Scripts.
Hands-on experience in SFTP and basic knowledge in Docker.
Understanding of hospital and/or healthcare systems (Materials Management, AP, GL) (Preferred).
Proficiency in spoken and written English with solid analytical, critical thinking, and troubleshooting skills.
Excellent attention to detail and ability to work under a versatile schedule based on business needs.

📌 Service Support Associate Bengaluru
🏢 All Blue Infotech
📍 Bengaluru

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