We are looking for a Customer Experience Chat Support who will be responsible for handling customer queries through chat and email. The role requires excellent communication skills, robust problem-solving ability, and a customer-first mindset to ensure a seamless customer experience.
Key Responsibilities
Handle customer queries and concerns through chat and email support channels.
Provide accurate information regarding products, services, and policies.
Resolve customer issues in a timely and skilled manner.
Maintain proper documentation of customer interactions.
Coordinate with internal teams when required to resolve customer concerns.
Ensure a high level of customer satisfaction and service quality.
Work Details
Work Mode: 6 Days Work from Office
Timings: 10:00 AM 7:00 PM (IST)
Preference
Immediate joiners will be given preference.
Freshers with excellent communication skills are also encouraged to apply.
📌 Customer Support Executive Gurugram
🏢 HealthKart
📍 Gurugram
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