Job Summary

We are looking for a confident and customer-oriented Hindi Telecalling Executive to handle customer calls, provide product or service information, resolve basic queries, and maintain good customer relationships.

Roles and Responsibilities
Make outbound calls to customers and handle incoming calls when required.
Communicate with customers in Hindi and English.
Explain company products, services, and processes clearly.
Understand customer requirements and provide appropriate information.
Follow up with customers regarding enquiries and pending requests.
Handle customer questions professionally and politely.
Maintain daily call reports and update customer information in the system.
Coordinate with the internal team to resolve customer issues.
Ensure a positive customer experience through effective communication.
Meet daily calling targets and maintain call quality.
Escalate complex customer issues to the concerned team.
Maintain proper records of customer interactions and follow-ups.

Requirements




Valuable Hindi communication skills are mandatory.
Basic to valuable English communication skills.
Good listening and interpersonal skills.
Basic computer knowledge and familiarity with MS Excel.
Ability to handle customers patiently and professionally.
Positive attitude and willingness to learn.
Freshers are welcome; prior telecalling or customer support experience is an advantage.

Preferred Candidate Profile
Candidates with good Hindi fluency.
Candidates who can communicate confidently over the phone.
Candidates with customer service, telecalling, or customer relationship experience.
Immediate joiners preferred.

Job Type: Full time

Pay: ₹15,000.00 - ₹20,000.00 per month

Benefits:
Cell phone reimbursement
Internet reimbursement

Education:
Bachelor's (Preferred)

Language:
Hindi (Preferred)

Work Location: In person

📌 Telecalling Officer Hindi Tiruchirappalli
🏢 JOBBYCART
📍 Tiruchirappalli