Experience in Product Training / Sales Training. Should be well versed with L&D; aspects, MIS etc. We are looking to hire a Sales Trainer with solid field sales and training experience. Please consider the below criteria while sourcing profiles.
Roles & Responsibilities
Prepare new sales representatives through orientation on sales processes and products in a call centre.
Develop individual coaching plans and drive orientation programs along with senior representatives.
Conduct practice/exercise sessions for new and existing sales employees.
Observe sales interactions and capture feedback, results, and post-training performance.
Handle OJT and drive trainees towards defined productivity targets.
Support initiatives to manage and reduce attrition among Officers by adopting relevant industry best practices.
Build and maintain an engaging learning setting that helps attract and retain talent.
Drive IDFC FIRST’s customer-first culture by reinforcing high servicing standards and customer delight.
Use role plays, engagement scripts, peer-learning approaches, and industry best practices to enhance training effectiveness.
Continuously upgrade product, sales, and industry knowledge through relevant learning opportunities and skilled publications.
Education Qualification Graduation: B.Com (Bachelor in Commerce) / B.A. (Bachelor of Arts) / B.Sc (Bachelor of Science) / BBA (Bachelor of Business Administration / BCA (Bachelor of Computer Applications) Experience: Minimum of 2- 3 years of experience in Training/ Exposure to Banking is an added advantage
📌 Sales Trainer Turbo Cross Sell Thane
🏢 IDFC FIRST Bank
📍 Thane
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