Role & responsibilities
Personal meetings & discussions with customers post booking
Effective management of customer grievances & queries related to costing, finance, taxes, agreement, project status, etc.
To co-ordinate & ensure smooth flow of bank loan disbursal, registration of the property, etc.
Preparing the agreement for all the booking being customer.
Maintaining the recent demand letter of all customers.
Dropping time to time reminder letter to customer regarding the payment.
Maintain payment plan & time to time generate recent demand.
Generating receipt of payment though software & updating clearing cheque form the bank statement.
Maintain all customer files.
Collection through calling, SMS, emails & reminders.
Payment updates in dues sheet.
Booking formalities
Complete Software updating
Handling queries of dealers, sales and customers.
📌 Customer Care Executive Delhi (India)
🏢 Manchanda & Manchanda Builders
📍 India
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