21 Oct
|
Peeyush Medicity
|
Jaipur
21 Oct
Peeyush Medicity
Jaipur
KEY RESPONSIBILITIES
Report regularly to the Regional Business Manager on business plan execution, revenue/financial results, and operational issues.
Manage all clinic operations including staffing, customer service, expenditure & accounts, statutory compliance, and security & safety.
Build business through sales executives — organize community camps, health awareness programmes, and enrollment drives.
Attract leading consultants/doctors to practice at the clinic.
Manage staff scheduling including work assignments, rotations, training, vacations, overtime, and shift rotations.
Provide excellent customer service; manage all external and internal relations.
Promote a sales and service culture through personal example, coaching, and staff motivation.
Responsible for P&L; management for a unit generating approximately ₹20 Cr in business.
Ensure NABH/NABL accreditation compliance and quality management standards.
Drive digital health adoption — teleconsultation, app-based appointment systems, and digital patient journey.
Solve daily operational issues proactively across HR, sales, and administration.
DESIRED PROFILE
Proven ability to deliver high customer satisfaction consistently.
Experienced in managing teams of ~20 employees including medical technicians, nurses, front office, accounts, and sales staff.
Capable of managing prime clinic real estate (approx. 3,000 sq. ft.) and significant capital investment.
Experience attracting and managing consultant doctors at a clinic/hospital.
Robust P&L; acumen with experience as a profit centre head.
Positive leadership, interpersonal, and communication skills.
KEY PERFORMANCE INDICATORS
• Monthly and annual revenue vs. target.
OPD footfall and patient volume growth.
Patient satisfaction scores (NPS / CMS ratings).
Staff attrition and training compliance.
Accreditation and compliance audit scores.
Pay: ₹35,000.00 - ₹70,000.00 per month
Work Location: In person
📌 Center Manager Jaipur
🏢 Peeyush Medicity
📍 Jaipur