Role:
Manage customer onboarding, KYC, product demonstrations, service delivery, and relationship management while generating referrals and cross-selling relevant financial and travel-related products.
Key Responsibilities:
Handle customer onboarding, KYC, activation, and fulfilment of pre-booked leads.
Conduct product demos and explain features and perks clearly.
Promote relevant cross-sell products such as forex cards, travel insurance, eSIM, and forex cash.
Build strong customer relationships and generate referrals.
Resolve customer queries and coordinate escalations when required.
Maintain updated product and process knowledge.
Deliver a qualified and customer-focused experience during field visits.
Requirements:
Bachelors degree in any discipline.
0–3 years of experience in customer-facing sales or service roles.
Valuable communication skills in English, Hindi, and the local language.
Strong interp