We are seeking a proactive and customer-focused skilled to manage end-to-end customer interactions for gold loans and other retail loan products, including sourcing, documentation, disbursement, and renewals. The role involves addressing customer queries related to repayments, interest, and account details while ensuring timely follow-ups and seamless coordination with internal teams to deliver a smooth and effective loan experience.
Full Time
1+ years experience
Navi Mumbai, Maharashtra
Requirements
Graduate
Experience working in financial institutions
Key Responsibilities
Handle customer interactions for gold loans and other retail loans, including sourcing,
documentation, disbursement, and renewals
Address customer queries related to repayments, interest, and account details across loan products
Ensure timely follow-ups and coordinate with internal teams for smooth loan processing and service delivery
Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.
📌 Customer Relationship Officer / Customer Relationship Executive Mumbai (India)
🏢 Supra Pacific Management Consultancy
📍 India
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.