We are looking for a confident and enthusiastic Telecaller to connect with potential customers, explain our products/services, generate leads, schedule meetings, and maintain strong customer relationships. The ideal candidate should have excellent communication skills and a customer-first approach.
Key Responsibilities
Make outbound calls to prospective and existing customers.
Explain the company's products and services effectively.
Generate and qualify leads.
Schedule meetings or demos for the sales team.
Follow up with leads and maintain regular communication.
Answer customer queries professionally.
Maintain accurate call records and update CRM.
Achieve daily, weekly, and monthly calling targets.
Handle customer objections and convert prospects into qualified prospects.
Coordinate with the sales and operations teams for smooth customer onboarding.
Requirements
Graduate or equivalent qualification.
0–2 years of experience in telecalling, telesales, customer support, or inside sales.
Excellent communication skills in English and Hindi (additional regional languages are a plus).
Solid persuasion and negotiation skills.
Basic knowledge of MS Excel, Google Sheets, and CRM software.
Ability to work in a target-driven setting.
Positive attitude and willingness to learn.
Preferred Skills
Lead Generation
Cold Calling
Customer Relationship Management (CRM)
Active Listening
Sales & Negotiation
Pay: ₹8,529.16 - ₹30,879.07 per month