Position Summary :

We are looking for a customer-focused CRM Executive to manage customer interactions, maintain CRM records, support sales activities, and ensure a positive customer experience.

Key Responsibilities:
Handle customer enquiries and communications.
Maintain accurate customer information and CRM records.
Follow up with customers and support customer retention.
Coordinate with the Sales Head regarding customer requirements.
Update customer-related information regularly in the CRM.
Track customer follow-ups and pending enquiries.
Understand customer requirements and provide appropriate support.
Maintain customer-related reports and documentation.
Coordinate with the sales team for smooth customer service.




Support the sales team in improving customer conversion and retention.

Required Skills:
Customer/consumer handling
CRM management
MS Excel
Positive communication skills
Follow-up skills
Customer relationship management
Reporting and documentationCandidate Requirements
Qualification: Any UG Degree
Experience: 1 - 2 years
Age: 23–30 years preferred
Gender: Female preferred
Languages: Tamil & English

Work Details:
Working Hours: 9:00 AM – 6:30 PM
Notice Period: 3 months

📌 Crm Executive Coimbatore (India)
🏢 Important Group
📍 India