Key Responsibilities :
Need 2+ years of experience as a Customer Support Analyst.
Respond to customer inquiries and assist in troubleshooting and resolving challenges.
Actively update, maintain, and monitor all aspects of computer networks and hardware problems. Resolve technical issues related to network interruptions.
Maintain a working log detailing, all required system updates and the completion date. Experience in working with any ticketing system.
Additional responsibilities based on the position.
Qualifications & Skills :
2+ years of experience in Customer Support.
Solid Problem-Solving skills.
Education background in IT.
Robust Troubleshooting skills.
Knowledge of the Ticketing system.
Excellent Written and Verbal Communication skills.
Pay: From ₹17,000.00 per month
Application Question(s):
Willing to work in Night Shift?