As a Customer Support Agent you will answer telephone calls for a health insurance affiliate. You will work to help answer questions and resolve issues related to health insurance policies, claims, denials, etc. You will use problem solving skills, and advocate for members in a friendly and effective manner.
Responsibilities : Your day-to-day will involve: Answering a high volume of incoming phone calls
Determine member needs and provide appropriate solutions
Use multiple computer programs simultaneously on multiple screens while on the phone
Use problem solving and critical thinking skills to resolve concerns
Job Types : Full time, Permanent, Fresher
Pay: ₹20,000.00 - ₹45,000.00 per month
Work Location: In person
📌 Customer Care Executive Cce Mumbai
🏢 Milestone Digital Hub
📍 Mumbai
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