Guide customers through solutions and provide clear instructions.
Maintain accurate records of customer interactions and transactions.
Collaborate with other teams to improve product functionality and customer experience.
Assist in the development of support documentation and knowledge base articles.
Meet or exceed performance targets for customer satisfaction, response time, and resolution time.
Positive at communication and understanding
Job Types : Full time, Fresher
Pay: ₹15,000.00 - ₹20,000.00 per month
Perks :
Cell phone reimbursement
Health insurance
Provident Fund
Work Location: In person
📌 Customer Support Executive Cse Surat
🏢 Dotcom IoT
📍 Surat
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