Job Summary : The Club Experience Executive is responsible for delivering an exceptional experience to members by managing memberships, assisting in sports and recreational activities, and ensuring smooth day-to-day club operations. This role combines customer service, sales, and on-ground activity support .
Key Responsibilities:Member Experience & Front Desk :
Welcome and assist members and guests in a professional manner
Handle member inquiries, complaints, and requests promptly
Ensure a positive and engaging experience for all members
Membership Sales & Coordination :
Promote and sell club memberships
Explain membership plans, pricing, and perks
Follow up with leads and convert enquiries into members
Maintain accurate records of leads and memberships
Support in achieving monthly sales targets
Sports & Activity Management :
Assist members in sports facilities (gym, swimming, indoor/outdoor games)
Ensure proper usage of equipment and facilities
Help in organizing and managing sports activities and batches
Maintain discipline and safety standards
Operations & Maintenance :
Ensure cleanliness and upkeep of club areas
Report any maintenance or equipment issues
Assist in daily operational tasks as required
Requirements :
Minimum qualification: 12th Pass (Graduate preferred)
Good communication and interpersonal skills
Presentable and customer-oriented personality
Interest in sports, fitness, or hospitality
Basic computer knowledge (MS Excel, WhatsApp, etc.)
Willingness to work in shifts, weekends, and holidays
Skills Required :
Customer service & relationship management
Sales and persuasion skills
Teamwork and coordination
Problem-solving attitude
Benefits :
Incentives on membership sales
Growth prospects within the club
Training and development support
Pay: ₹12,000.00 - ₹15,000.00 per month
Perks :
Paid time off
Work Location: In person
📌 Club Experience Executive Aurangabad (India)
🏢 SKG LIFESTYLE CLUB
📍 India
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