Key Responsibilities :
Answer incoming calls promptly and professionally
Direct calls to the appropriate person or department
Take and relay messages accurately
Provide basic information to callers (company details, services, etc.)
Maintain call logs and records when required
Handle multiple calls efficiently and manage call flow
Assist visitors or clients with general inquiries
Ensure proper telephone etiquette at all times
Required Skills & Qualifications :
Excellent communication and interpersonal skills
Transparent speaking voice and positive listening ability
Basic computer knowledge
Ability to multitask and manage time effectively
Polite, patient, and customer-focused attitude
High school diploma or equivalent (minimum qualification)
Preferred Experience :
Prior experience in a receptionist or call-handling role is an advantage
Job Types : Full time, Permanent
Pay: ₹12,000.00 - ₹15,000.00 per month
Work Location: In person
📌 Telephone Operator Delhi
🏢 Teams Fusion
📍 Delhi
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