Key Responsibilities
Customer Interaction
Handle inbound and outbound calls professionally
Welcome and assist customers at the showroom
Address customer queries and provide accurate information
Follow-up & Relationship Management
Follow up with leads and existing customers
Maintain solid customer relationships
Ensure timely communication regarding bookings, delivery, and service
Feedback & Complaint Handling
Collect customer feedback after sales/service
Handle customer complaints and escalate when required
Ensure quick resolution and customer satisfaction
Coordination & Support
Coordinate with sales and service teams
Support in appointment scheduling and customer visits
Assist in improving overall customer experience
Data Management
Maintain customer records in CRM/DMS systems
Update call logs, feedback, and reports regularly.

Eligibility:
Any graduate / undergraduate

General Experience

Job Segment :Automotive

Pay: ₹18,000.00 - ₹22,000.00 per month

Work Location: In person

Pay: ₹18,000.00 - ₹22,000.00 per month

Perks :
Cell phone reimbursement
Health insurance
Internet reimbursement

Work Location: In person

📌 Customer Relationship Executive Chennai
🏢 Mahindra E Mahindra
📍 Chennai