Key Responsibilities
Outbound Calling : Make outbound calls to potential customers from provided lead lists to pitch products or services.
Inbound Handling : Answer incoming customer calls, address inquiries, and provide accurate product/service details.
Lead Generation & Qualification : Identify customer needs, filter potential leads, and forward qualified prospects to the sales/business development team.
Database Management : Record and update customer information, call status, notes, and follow-up details accurately in the CRM system.
Relationship Building : Build trust and rapport with prospective clients through explicit, engaging, and empathetic communication.
Feedback Collection : Gather customer feedback and communicate relevant insights or issues to the management team.
Key Requirements & Qualifications
Education : High school diploma, higher secondary, or a bachelor’s degree in any discipline.
Experience :
Prior experience as a Telecaller, Customer Service Representative, or similar sales/telesales role preferred (Freshers with solid communication skills are also welcome).
Communication Skills : Excellent verbal communication and listening skills in English and native languages (e.g., Hindi, regional languages as applicable).
Persuasion & Negotiation : Strong persuasive ability with a customer-centric mindset.
Technical Skills : Basic computer knowledge; familiarity with CRM tools (e.g., Salesforce, Zoho) and MS Office/Google Workspace is a plus.
Resilience : Ability to handle rejection calmly and maintain a positive attitude during high-volume calling days.
Pay: ₹20,000.00 - ₹30,000.00 per month
Benefits :
Adaptable schedule
Work Location: In person
📌 Business Development Executive Jaipur
🏢 Modus
📍 Jaipur
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