BASIC PURPOSE : ESSENTIAL FUNCTIONS :
Manage Windows AD domain users, groups, and resources. This includes the processing of add, change, and delete requests.
Work closely with HR where necessary to provide guidance on provisioning options and configurations to best support implementation success.
Accountable to achieve satisfactory levels in customer questionnaires and surveys.
Comply with Company’s internal policies and procedures.
Work with the Service Desk Leads on additional projects as assigned.
Must be able to perform the essential functions of the job, with or without reasonable. accommodation.
All other duties as assigned.
Complete user onboarding and offboarding employee tasks.
Work and update support requests in the service desk platform in accordance with IT workflow and associated SLA's.
QUALIFICATIONS :
Bachelor’s degree in computer information systems or equivalent experience
Minimum of 1 year of relevant technical experience
Experience with Microsoft Windows, 10
Administrative experience with Microsoft Active Directory, on premise and Azure cloud AD.
Microsoft Office 365
Knowledge of Saviynt access management is a plus
Pay: ₹1,000,000.00 - ₹1,800,000.00 per year
Work Location: In person
📌 Service Desk Account Administrator Hinjawadi (India)
🏢 ZK Technologies
📍 India
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