Key Responsibilities:
Outbound Calls :Making calls to potential leads or existing customers to promote products or services, generate leads, or schedule appointments.
Inbound Calls :Handling calls from customers, answering queries, resolving issues, and providing support.
Communication :Effectively communicating with customers, using provided scripts and guidelines while adapting to individual needs.
Lead Generation :Identifying potential customers and following up to convert interest into sales.
Customer Relationship Management (CRM) :Updating CRM systems with customer interaction details and lead information.
Sales and Customer Service :Depending on the role, telecallers may be responsible for closing sales or providing customer service.
Documentation :Maintaining accurate records of call interactions and updates in CRM systems.

Skills Required:
Excellent Communication Skills : Robust verbal and written communication,



including active listening and persuasive abilities.
Interpersonal Skills : Ability to build rapport, establish positive relationships, and handle difficult conversations.
Patience and Empathy : Understanding customer needs and concerns, and handling objections effectively.
Sales Skills (if applicable) : Ability to understand customer needs, present products or services effectively, and close sales.
Problem-Solving Skills : Ability to resolve customer issues and find solutions.
Basic Computer Skills : Proficiency in using CRM systems and other relevant software.

Job Types : Full time, Permanent

Pay: ₹10,000.00 - ₹15,000.00 per month

Perks :
Health insurance
Provident Fund

Work Location: In person

📌 Admission Executive Telecaller Gandhinagar (India)
🏢 Sistec (sagar Institute Of Science E Technology)
📍 India