Job Description: Roles and Responsibilities of receptionist -: Job Title: Receptionist / Front Desk Coordinator
Location: Pune Skinheal Solution
Reports To: Clinic Administrator
Job Summary: We're looking for a friendly and organized Receptionist to manage front desk operations in our medical facility. You'll handle patient inquiries, scheduling, and administrative tasks while ensuring a welcoming setting.
Key Responsibilities:
Patient Interaction:
Greet patients, answer queries, and provide assistance.
Manage appointment scheduling and patient records.
Administrative Tasks:
Handle billing, insurance paperwork, and payments.
Maintain patient confidentiality and data accuracy.
Communication:
Relay messages to healthcare providers and coordinate with departments.
Operations:
Maintain a clean, organized reception area.
Assist with inventory and supplies as needed.
Requirements :
Education: 12th pass or equivalent;
Skills:
Excellent communication and interpersonal skills.
Proficient in basic computer operations and medical software.
Ability to handle multitasking and maintain composure.
Experience: Prior experience in a medical setting (preferred).
Take call of patient & book appointment
Arrange online call
Online consultation plus attend medicine parcel call
Backing of main telecalling data ( older than 6 months )
Direct enquires to the right team or employee
Provide administration support like photocopying or filing documents.
Maintaining medicine stock.