Company : MSK Embroidery Machines Position : Technical Service Engineer
Are you passionate about troubleshooting and servicing embroidery machines? Join the growing team at MSK Embroidery Machines and build your career with us!
Job Responsibilities
Provide technical support for embroidery machines.
Handle on-site (in-person) machine installation, servicing, maintenance, and troubleshooting.
Provide virtual technical support to customers via phone and video calls.
Diagnose machine issues and guide customers with effective solutions.
Maintain service reports and update job status regularly.
Deliver excellent customer service and ensure customer satisfaction.
Requirements :
Experience in embroidery machine servicing is preferred.
Basic knowledge of electrical and mechanical systems.
Good communication and problem-solving skills.
Willingness to travel for customer visits.
Ability to work independently and as part of a team.
Advantages :
Market-competitive salary (based on experience).
Travel allowance for on-site customer visits.
Food allowance during official field service visits.
Career growth prospects.
Supportive work environment.
Location : Hyderabad (Travel required as per service schedule)