Job description: Company : Adventic Suzuki Location : Thiruvananthapuram, Kerala Industry : Automobile / Two-Wheeler Dealership

Job Type : Full-time

Job Description : Adventic Suzuki, an authorized Suzuki Two Wheeler dealership in Trivandrum, is looking for a proactive and customer-focused Customer Relationship Executive (CRE) to manage customer interactions and ensure high levels of customer satisfaction across service touchpoints.

Key Responsibilities:
Handle inbound and outbound customer calls professionally
Follow up with sales leads, enquiries, and booking confirmations
Coordinate with sales and service teams for customer updates
Collect customer feedback and ensure proper resolution of complaints
Maintain accurate customer data and records
Remind customers about service schedules, offers, and promotions
Support showroom activities and customer engagement initiatives




Ensure excellent customer experience and relationship management

Requirements :
Minimum qualification: Plus Two / Diploma / Any Degree
Experience in customer service, call center, or automobile industry preferred
Freshers with positive communication skills can also apply
Fluency in Malayalam and basic English required
Good interpersonal and telephone handling skills
Ability to multitask and work in a team environment

Salary & Benefits:
Market-competitive salary
Performance-based incentives
ESI / PF as per company policy
Career growth opportunities within the dealership

Job Types : Full time, Permanent, Fresher

Pay: ₹10,000.00 - ₹14,000.00 per month

Work Location: In person

📌 Customer Relationship Executive Cre Two Wheeler Service Operations, Trivandrum Thiruvananthapuram
🏢 Adventic Automobiles Private
📍 Thiruvananthapuram